AT&T Store

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4.2

( 8 reviews )

Cell phone store

Closed 10:00 AM - 08:00 PM See Hours

1038 Outlet Collection Way, Auburn, WA 98001, United States

+1 2534-440-166

AT&T Store is a leading telecommunications provider that has been serving customers for many years. This popular brand offers a wide range of services and products including wireless voice and data, high-speed internet, and digital television. Customers can visit one of their many retail stores to explore the latest mobile phones and devices and speak with knowledgeable reps to get assistance. The company is committed to providing excellent customer service, and their representatives are known for their professionalism, patience, and informative approach, which helps customers make informed decisions about their purchases. For anyone in need of an upgrade or new device, AT&T Store is a top choice that offers quality products and services, experienced reps, and a stress-free shopping experience.

Amenities and More

Credit cards
NFC mobile payments
In-store shopping
In-store pick-up

Reviews

4.2/5

8 reviews

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Brenda reed

March 22, 2024

I lost my phone and needed new phone and sim. The staff at the store was very nice and sympathetic. They resolved all the issues without any delay. They answered all of my questions and were 100% helpful.

Lesley c

March 22, 2024

Brandon the manager is a man with a plan! Extremely courteous and patient. Came for just an upgrade for my ancient Galaxy phone and left with the BRAND NEW model and shiny new watch to go with it! Couldn’t be happier!

Clint ottinger

March 22, 2024

Great experience! The manager was super calm and explained everything to me and my FIL when we were upgrading our phones. Much appreciated!

Slay s

March 22, 2024

Tyler at the auburn store near super mall was absolutely incredible! He happened to be locked out of the store at opening time, as it was his first day at a new store and didn't have the key. He apologized and let us know that someone was coming to drop off a key. He was awesome, once inside the store. Friendly, customer oriented and helped us to resolve our issue. Thank you so much!!! Please give him a raise or promotion! Top notch young man.

Max bertfield

March 22, 2024

We switched from a different carrier and Brandon took care of us and he did an amazing job! He had great customer service and knowledgeable about the products he sold us. We will be back to this location

Martin p

March 22, 2024

I went in the store to add a line and get a Google Pixel 7a. It was super easy! Justin gave awesome customer service!! This is my store!!!

Kyle ok

March 22, 2024

We came in today at 5 pm and the associate was helping other customers. We looked around for a bit before being acknowledged by him. We then let him know we were looking to buy 2 phones. He then continued to ignore us for the next 30 minutes or so before letting us know he would be able to help us in about 10 minutes. After that amount of time he then told us it would be 30-40 more minutes before he would be able to assist us. This is now after waiting patiently for about 45 minutes. I let him know it would have been better if he let us know in the beginning of our visit that he would be unable to assist us instead of having us wait 40 minutes. He then continued to patronize my husband and I as we left, sarcastically thanking us for understanding as we walked out the door. Very rude.

Beverly jahn

March 22, 2024

Wholly Smokes new manager Chris was incredible. Went in dreading setting up new phone that was delivered to the house and he was so fast and helpful. I have never seen someone multitask so well. He was helping 3 customers and never did I feel like he wasn’t helping us. Thank you Chris!